Senior Indigenous Business Officer (multiple opportunities)

Job No: SUPN06
Location: Sydney, Brisbane, Canberra, Melbourne, Perth, Darwin, Adelaide

Supply Nation

We are proud to be the Australian leader in supplier diversity, established in 2009 to connect our membership of Australia's leading brands and government with Indigenous businesses across the country.

Our rigorous registration and certification processes ensure our members can be confident of Indigenous ownership. With Indigenous businesses active in every state and territory, in every industry sector, we have been central to the growth of a new economic force.

Our values guide the way we work with our members and suppliers, within our communities and with each other. Through integrity, accountability, collaboration, excellence and empowerment, we create a culture where ideas flourish and a difference is made. We work together to transform the Indigenous business sector.

The opportunity

We are now looking for two new Senior Indigenous Business Officers based in either Sydney, Melbourne, Brisbane, Canberra, Perth, Darwin or Adelaide reporting to the Senior Certification, Registration & JV Manager. Our Senior Indigenous Business Officer’s overall objective is to lead and oversee a small team of Indigenous Business Officers based in various locations and will be actively involved in driving continual cultural expansion.

The Senior Indigenous Business Officer will be responsible advancing Indigenous economic development and fostering partnerships between Indigenous communities and the broader business community. The primary functions of the position include overseeing new registrations of Indigenous businesses, assessing certification requirements, steering audits, responding to queries from new and potential suppliers and managing complaints. The role will also include attendance at events and participation in activities that align with Supply Nation’s role in the promotion of Indigenous businesses.    

More specifically, your responsibilities include but are not limited to:

  • Managing a small team of Indigenous Business Officers working out of locations across states and territories.
  • Lead internal collaboration forums with a focus on the Engagement and Member Services team.
  • Coordinate and contribute to maintenance of accurate and complete supplier information in Supply Nation’s customer relationship management system and Indigenous Business Direct database.
  • Oversee and monitor new registration processes of Indigenous businesses to ensure compliance.
  • Field and respond to enquiries escalated by Indigenous Business Officers from Indigenous businesses relating to the registration process and further escalate to Senior Manager – Indigenous Joint Ventures and Certification where appropriate.
  • Provide insights on trends, issues and opportunities relating to regions, industries, or sectors.
  • Assess all new applications for Certification, allocate compliant applications to Indigenous Business Officers for interview and report composition, review, and act on Certification report recommendations.
  • Conduct Certification interviews
  • Conduct and monitor desktop audits to ensure even workload distribution across Indigenous Business Officers and negotiate with other Senior Indigenous Business Offers for resources to address peaks and troughs.
  • Review and act on Registered Supplier and Certified Supplier audit report recommendations.
  • Monitor the conduct of annual Registered and Certified IJV audit interviews.
  • Investigate complaints and where appropriate take action and make necessary recommendations
  • Compliance with all Workplace Health and Safety policies and procedures.

What we need from you:

  • Strong, well developed people management skills
  • Demonstrated interpersonal and communication skills, with the ability to build and maintain relationships
  • Proven experience in business development, preferably within Indigenous communities
  • Proven experience leading and motivating a small team
  • Ability to manage and prioritise workloads within tight timeframes
  • Knowledge of government programs and initiatives related to Indigenous economic development
  • Familiarity with funding opportunities and grant application processes.

To read the full position description, click here 

If you have any further questions relating to the role, please email: recruitment@supplynation.org.au   

Suitably qualified Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply.

Benefits

The successful candidates will be rewarded with an attractive salary up to $95,000 (commensurate with skills and experience) PLUS Super and additional benefits including:

  • Salary packaging
  • Flexible working arrangements (work from home up to 2 days per week!)

Additionally, the successful candidates will have the opportunity to work in an organisation where they are making an impact every day! 

We are an organisation with purpose. Our team is inspired by our vision of creating a vibrant, prosperous and sustainable Indigenous business sector. Your next career step could be instrumental in creating an Australia where everyone has the same opportunities to achieve their goals through business ownership.

Don't wait - Apply Now!

Your application must include:

  • Your current resume, and 
  • Cover letter describing what appeals to you about the role and how you meet the key selection criteria.  

 

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About Us

At Supply Nation, our foundation is built upon unwavering values that guide every aspect of our work. We are committed to fostering economic independence and self-determination for Indigenous Australians. Through our dedication to integrity, respect, collaboration, and innovation, we strive to create meaningful and sustainable change in our communities. Our ethos is centred on empowerment, ensuring Indigenous businesses have the support and opportunities they need to thrive. At Supply Nation, we believe in the power of economic participation to drive social and cultural advancement, and we are proud to be at the forefront of this movement.