Supply Nation

We are proud to be the Australian leader in supplier diversity, established in 2009 to connect our membership of Australia's leading brands and government with Indigenous businesses across the country.

Our rigorous registration and certification processes ensure our members can be confident of Indigenous ownership. With Indigenous businesses active in every state and territory, in every industry sector, we have been central to the growth of a new economic force.

Our values guide the way we work with our members and suppliers, within our communities and with each other. Through integrity, accountability, collaboration, excellence and empowerment, we create a culture where ideas flourish and a difference is made. We work together to transform the Indigenous business sector.

The opportunity

Due to a recent internal promotion, we are looking for a new Digital Programs Coordinator to join Supply Nation in our Sydney office on a full-time basis!

Our new Digital Programs Coordinator will support the Digital Programs Manager in working collaboratively across our business to ensure continued establishment of the framework for launching a multi-year program of works, helping to transform the way Supply Nation does its business.

A natural collaborator, you will enjoy working closely with the Strategy, Projects & QA Manager and other Heads of Department to ensure Supply Nation maintains its position as the leading Australian agency for delivery of key data and outcomes for the development of Indigenous Australian businesses. Your responsibilities will include ensuring that existing systems are maintained and continuously improved within the available resources.

More specifically, your responsibilities include but are not limited to:

• Support the maintenance and improvement of existing digital systems.
• Collaborate with cross-functional teams to assist in maintaining external systems integrations and solving IT issues.
• Ensure projects are delivered on time and to a high-quality standard.
• Identify and resolve issues efficiently and demonstrate strong analytical and problem-solving skills.
• Assist in onboarding and offboarding of users in various digital platforms.
• Document processes, procedures, and configurations of existing digital systems.
• Support in identifying and recommending suitable strategies and methodologies to meet programme objectives.
• Develop and maintain positive relationships internally and externally; motivate and generate enthusiasm across the team and transform the digital vision.

What we need from you:

• Technical background with experience in managing digital systems, specifically CRM and CMS. 
• 1 – 3 Years experience in digital platform business improvement and business planning.
• 5 years’ minimum of working in a digital program’s environment.
• Experience in analysing data and producing reports.
• Cultural sensitivity and a commitment to Indigenous workforce development.
• Knowledge and understanding of Indigenous societies, cultures and issues affecting Indigenous Australians in business.
• Exceptional team-building skills.
• Ethical conduct and a commitment to integrity.

• Some experience in effectively managing external vendors would be an advantage.
• Some previous experience in CX, design or development is desirable but not a necessity.
• Experience and knowledge of web technologies, specifically CRM, WCMS, intranets, database architecture, and systems integration, is desirable.
• Excellent interpersonal and communication skills and ability to problem solve creatively.
• Sound knowledge of the Salesforce ecosystem with preferably 2-4 years’ experience in Salesforce problem solving and development.
• Familiarity with Office365 and other common software applications.

Access the full position description via this link:  https://supplynation.org.au/wp-content/uploads/2024/07/Supply-Nation-Digital-Programs-Coordinator-position-description-July-2024.pdf 

If you have any further questions relating to the role, please email: recruitment@supplynation.org.au    

Suitably qualified Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply.

Benefits

The successful candidates will be rewarded with an attractive salary up to $85,000 circa (commensurate with skills and experience) PLUS Super and additional benefits including:

• Salary packaging.
• Flexible working arrangements (work from home up to 2 days per week!).

Additionally, the successful candidate will have the opportunity to work in an organisation where they are making an impact every day! 

We are an organisation with purpose. Our team is inspired by our vision of creating a vibrant, prosperous and sustainable Indigenous business sector. Your next career step could be instrumental in creating an Australia where everyone has the same opportunities to achieve their goals through business ownership.

Don't wait - Apply Now!

Applications close at 5pm on Thursday 8 August 2024.

Your application MUST include:

• Current resume, and 
• Cover letter describing what appeals to you about the role and how you meet the key selection criteria.